The Energy Reset

Cancellation Policy

1. Appointments All sessions are by appointment only and must be booked in advance through the online booking system. A booking is confirmed once payment is received and a confirmation email is sent. 2. Payment Payment is required at the time of booking unless otherwise stated. All payments are processed securely via the booking platform. 3. Cancellations & Rescheduling Cancellations or rescheduling must be made at least 24 hours prior to your appointment. Changes made within 24 hours or missed appointments may result in the session being forfeited. 4. Late Arrivals Late arrivals may result in a shortened session, with the session still ending at the scheduled time. Full session fees apply. 5. Health & Preferences Please advise at the time of booking of any sensitivities, preferences (including touch/no touch), or relevant information to support your session experience. 6. Energy Healing Disclaimer Reiki and energy healing are complementary practices and are not a substitute for medical or psychological care. Please seek professional advice for health concerns. 7. Tarot & Oracle Readings Disclaimer Readings are offered for insight and reflection only and do not replace medical, legal, financial, or psychological advice. 8. Packages Session packages are non-refundable, non-transferable, and must be used within [insert timeframe], unless otherwise agreed. 9. Right to Refuse or End a Session True North Healing reserves the right to refuse or end a session if a client’s behaviour is unsafe, inappropriate, or not aligned with a respectful healing space. 10. Changes to This Policy This booking policy may be updated from time to time. The most current version will always be available on our website. 11. Contact If you have questions about bookings or need support, please contact: True North Healing Email: [insert email]